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Head And Shoulders

Head And Shoulders

headandshoulders.com
What is your customer experience with Head And Shoulders?

Head And Shoulders Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

3.1 star rating based on 5 customer reviews; consumers are mostly neutral. Rating distribution shows about 40% unfavorable and 40% positive. Reviewers value customer service, Exchange, Refund and Cancellation Policy, and note medium price. Commonly mentioned benefit is dandruff control.

Key Takeaways for Future Customers

  • Check Head And Shoulders reviews for mixed experiences before purchase.
  • Expect medium pricing and product claims for dandruff relief.

Negative Feedback / Risk Areas

  • Frequent Head And Shoulders customer complaints about poor quality, hair loss, and packaging issues.
  • Many request a refund and report slow or unhelpful customer service response.

Positive Feedback

Several users praise dandruff reduction and relief after chemo; some long-term customers report satisfaction with effectiveness.

View full overview ›

Media from reviews

Head And Shoulders - Refund request for failed 24₹ head & shoulders coupon redemption
Head And Shoulders - Bad productHead And Shoulders - Bad product - Image 2Head And Shoulders - Useless and unfair productsHead And Shoulders - Complaint against head and shoulderHead And Shoulders - Complaint against head and shoulder - Image 2Head And Shoulders - Issue with the product
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Show reviews that mention
hair advertisement solafa message channels lbc معمار mbc coupon tv advertisement
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Shiva Y Tys

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund request for failed 24₹ head & shoulders coupon redemption

AI Highlights
  • - Coupon redeemed on 27/08/2025; payment failed due to disabled UPI.
  • - Redeemed status shown and 24 not credited.
  • - Please refund 24 or reverse.
Head And Shoulders - Refund request for failed 24₹ head & shoulders coupon redemption

Hi Team,

I redeemed a 24 Head & Shoulders coupon yesterday (on 27/08/2025), but the linked UPI (which was deactivated) caused the payment to fail. Yet the coupon status shows "redeemed." Because of this, I havent received the 24 in my account.

Details: Coupon code: [Your Coupon Code] Coupon redeemed on: 27/08/2025 at 7:15 UPI ID used: [975825****@***c] Screenshot: [Attach screenshot of failed payment & redeemed status]

Kindly refund the 24 to my account or reverse the transaction at the earliest. Please let me know if any further information is required.

Thanks and regards,

[Shiva yadav]

[Contact Number (975825****)]

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Taquisha Nbm

Faulty packaging

AI Highlights
  • - Coupon expired; 30 minutes of explanation ended with no help.
  • - I was told my claim was false; no records were found in the system.

Coupon expired and was left conversing and explaining for 30 minutes to be told she couldn't help.

Also that my claim was false as no records of any type were found in your system. She eluded that I had gotten them from someone else.

PISSED OFF!

User's recommendation: Don't try using Proctor and Gambles inferior complaint system.

View full review
Featured
Malajah Ewr

Bad product

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AI Highlights
  • - I have two bottles of your shampoo, one opened and one unopened.
  • - Using this shampoo caused major hair loss.
  • - I want a refund for the two bottles.
Head And Shoulders - Bad product
Head And Shoulders - Bad product - Image 2

I have 2 big bottles of your shampoo 1 is opened 1 is unopened I used this shampoo and it caused me to have major hair loss I am not happy with this product at all I want to be refunded for the 2 bottles

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Marc A Bla

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Product advertisement broadcast on arabia TV channels FOR PRODUCT AWARENESS AND PRODUCT ENDORSEMENT

AI Highlights
  • - They want Head and Shoulders TV ads on MBC, LBC.
  • - They propose Syrian actor Solafa Mamar (سلافة معمار).
  • - They request a TV launch ad and a prompt reply.
Contains 1 confidential file for company representatives
Updated by user Oct 17, 2024

I just asked to let syrian arabic actress " solafa mamar " in Arabic سلافة معمار to make broadcast advertisement in arabic channels such as MBC, LBC and rotana for head and shoulders shampoo

Original review Oct 01, 2024

Hey Sir Maam,

We in arab world head and shoulders arabia want you to make announcement broadcasting in tv channels like MBC , LBC, etc to promote the product on TV with syrian Arabic actor solafa mamar in Arabic written سلافة معمار this artist had very good popularity in Arabic countries and we wish you offer to make LAUNCH on TV Advertisement of Head and Shoulders shampoo...hope you reply me back soon

PS: I had uploaded attachment of the artist's pictures so you may recognise her in this message.

User's recommendation: Kindly broadcast this TV Advertisement with head and shoulders with this artist to convince consumers to buy those goods

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MARK d Zzx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Make tv advertisement with ( Solafa Mamaar)

AI Highlights
  • - Suggest a TV ad featuring Solafa Mamaar demonstrating Head and Shoulders.
  • - Broadcast on Arabic channels such as MBC and LBC to reach Arab consumers.

Hi Head and Shoulders Marketing Department,

I hope my message finds you well. Please consider creating a television advertisement featuring the Syrian Arabic actress Solafa Mamaar (in Arabic سلافة معمار). In the advertisement, she could demonstrate washing her hair with Head and Shoulders shampoo, thereby convincing the Arab public of its efficacy. The advertisement could then be broadcasted on Arabic channels such as MBC, LBC, etc.

Please take this message into consideration as customers and consumers consistently purchase these products.

Cheers.

User's recommendation: let solafa Mamar make in arabia broadcast for head and shoulders shampoo

View full review
Anonymous
map-marker Dubai, Dubayy

Hi I need you suppli us we have shopping store

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

And I didn't receive your call to my number, and you can call me again, and we prepared for meeting for business and you can called me after 13pm

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Jordan H Kjq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

New product idea

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - A body wash for the whole body, including knees and toes.
  • - The words knees and toes are shown larger.
  • - They would tell friends and family to buy it.

If you make a body wash and call it Good for your whole body including your knees and toes. And make those words larger.

I will tell all my friends and family to buy it . There are many body washes but we consumers need a break and it would make us smile to buy Head and Shoulders Knees and Toes !

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Kathreen Xqx

To tell you about an experience I had chemo and my head was very sore. I used your product and it helped very much.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - The product is excellent; I use it daily after chemo.
  • - It helped my scalp despite hair loss and aids others with cancer.

I thought the product was excellent I use product every day after my chemo and my radiation therapy. Even when I had a little hair, it still helped my scalp.

I just wanted you to know that its very helpful to anybody with cancer or chemo problems and loss of hair. I appreciate you sending me this.

Thank you. I dont know what else I can say to get you your hundred things but Im stumped its ridiculous

User's recommendation: Yes I would I did already

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Anonymous
map-marker San Antonio, Texas

Product

AI Highlights
  • - I purchased Head and Shoulders anti-dandruff shampoo in San Antonio.
  • - The bottle claims to treat dandruff.
  • - This bottle has hardly any scent.

Hello, I purchased a bottle of head and shoulder shampoo from our local store here in San Antonio and Im reaching out today because it seems that the soap seems to be hoping like the bottle claims to be with dandruff also, I noticed that in this particular bottle I purchased the same scent every single time. This one seems to not have hardly any sent to it.

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TOUSEEF A Jeb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Brand approval

AI Highlights
  • - Talag Traders LLC wants to resell your products on Amazon and their site.
  • - They want a wholesale account and ask what extra information is needed.
Head And Shoulders - Brand approval

Hi sir/madam,

I am representing Talag Traders LLC. I hope you are well.We found your brand during product search and are impressed by the quality of your products.We are online reseller of branding products.Thats why we want to resell your product on Amazon and our website.

We will be happy to open wholesale account with you.Please let us know if you need any additional information to authorize our company as your reseller.

Name : Williams son,

Address : 7901 4TH STN STE 16176 ST PETERSBURG FL 33702-****

EIN no : 35-281****

Certificate no : 62-8019****49-8

Preferred solution: Approval from Brand

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Zachary T Tzs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not complaining

Great product Head and Shoulders This is not a complaint but a thank you for a product used for over 50 years. Ive tried other products, but head and shoulders is the best. Thank you again.

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Arcot S

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Useless and unfair products

Head And Shoulders - Useless and unfair products
Contains 1 confidential file for company representatives

I bought head and shoulders shampoo but there's no shampoo in the packet which is so wrong cheating people to buy these products

Loss:
$50

Preferred solution: Every single time cheating people with these products it may 2₹ but we need refund more

User's recommendation: Do not buy head and shoulders

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Deepak K Yta

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complaint against head and shoulder

Head And Shoulders - Complaint against head and shoulder
Head And Shoulders - Complaint against head and shoulder - Image 2
Contains 1 confidential file for company representatives

Head scalp allergy

High Rashes

Hairfall

Heavy dandruff

Dryness

Hair damage

Scalp proper damage

Very high level allergy

Loss:
$815

Preferred solution: Full refund

View full review
Srishti P Gqq

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I want to know the status of my complaint

AI Highlights
  • - Raised a complaint about the product's quality check and originality.
  • - No update or reply received; no emails sent for a long time.
Contains 4 confidential files for company representatives

I raised complaint regarding quality check of the product. Weather it is original or not .

It's been so long since I complaint that.

Still they didn't update me what happened? Neither they mailed regarding nor they are replying to my mail.

Loss:
$5

Preferred solution: Status of my complaint

View full review
Kye Url

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complain about shampoo

AI Highlights
  • - Long-time user reports a sudden drop in shampoo quality.
  • - Wrapper is hard and color and fragrance have changed, and hair cleansing is unsatisfactory.

I used ur shampoo from last 15 years. But now i found sudden change in that.

Shampoo quality become very poor and wrapper is so hard and color and fragrance also change. I and its results are not good now even not able to clear hair properly.

So please check ur shampoo quality again wats gone wrong in that. Hope u will take action against this.

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Abhishek P Muw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Product weight

Your product is not net weight head &shoulders anti dendruff shampoo and half weight

Mai aap par manhani ka case kar sakata ho kripya agali bar se dyan de

Loss:
$5000

Preferred solution: Full refund

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